cookie policy

Arcturus Publishing Ltd.

Our Cookie Policy – Your Questions Answered

This policy applies to the following websites: www.arcturuspublishing.com, shop.allencarr.com, ursapress.com and arc-apps.com

If you have questions or for more information, contact our Data Protection Lead by emailing privacy@arcturuspublishing.com or by writing to

Arcturus Publishing Limited

26/27 Bickels Yard

151-153 Bermondsey Street

London

SE1 3HA

United Kingdom

Tel: +44 (0)20 7407 9400

Fax: +44 (0)20 7407 9444

As with many websites, we use cookies to keep things running smoothly and efficiently, provided you agree. We use our own cookies (‘first party cookies’) third party cookies.

Third parties whose applications and services we use to enhance your website experience may set their own cookies to track your online activity (‘third party cookies’). These include social media platforms such as Facebook and Twitter (through the use of sharing buttons) or embedded content from YouTube. These cookies are likely to be analytical/performance cookies or targeting cookies. We have no direct control over information collected by third party cookies.

You can control how cookies are used by making adjustments to your browser settings (see “Can I turn any of this off? How?”, below). Otherwise, we’ll assume you’re okay to continue.

What are cookies?

A cookie is a small file of letters and numbers that contain information we store on your device when you visit our website. Cookies can be used either during a single visit (‘session cookies’) or for repeat visits (‘persistent cookies’).

Why do you use them?

Our website uses cookies to distinguish you from other visitors. This helps us provide you with a good experience when you browse our website, and also allows us to improve our site and our services, making your visit more enjoyable. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action, such as clicking the ‘like’ or ‘follow’ button on a post or a share on social media.

Do you share them with anyone? With whom and why?

We don’t share identifiable cookie data or tracking data outside of our organisation, except with Quantcast on shop.allencarr.com (please see below for more information on this cookie). Only select members of the digital team with administrator rights can access and manage data collected using cookies. We may share reports or raw anonymised cookie data with external professionals to assist us with marketing activities and website improvement. In such cases, we impose conditions on them to prevent any re-purposing or reverse engineering.

How long do you store them and where are they stored?

Except for essential cookies, all cookies will expire after 2 years.

Can I turn any of this off? How?

You can manage and disable cookies using your browser. To opt out of being tracked by Google Analytics across all websites, visit this site.  For more details on advertising cookies and how to manage them, visit youronlinechoices.eu. Visit the UK Information Commissioner’s Office website to learn more about the various ways you can control cookies.

What will happen if I disable cookies?

If you disable cookies that are strictly necessary, the website won’t function as well. Those that are used to enhance the user experience by, for example, remembering your preferences, will no longer remember them and you’ll need to set them each time. If you disable cookies such as those used for analytics, your information won’t be used for that purpose. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Disabling cookies will not disable web beacons and other trackers, but the functionality of the beacons will be restricted.

What other rights do I have?

You have the right to request access to your Personal Data, or ask us to correct it, erase it, restrict processing of some of all of it, or even take all electronic information we have on you with you (data portability). Find out more here.

If I’m not happy, where can I make a complaint?

We encourage you to contact us directly at the information above if you have any concerns, so we can work with you to address the issues. However, you may also lodge a complaint directly with the UK Information Commissioner’s Office (ICO) about any aspect of our handling of your information. Here’s how:

• Use the ICO’s Report a Cookie Concern Tool.
• Call the ICO helpline on 0303 123 1113 or use the live chatfunction.
• Find out more here.

Which ones do you use and for which purposes?

We use the following cookies for each of our websites:

• Strictly necessary cookies. We need to use these cookies to operate our website for technical purposes.
• Analytical/performance cookies. We use these to collect general information about our website visitors and see how they move around our website. This helps us to improve the way our website works, for example, by ensuring visitors can easily find what they are looking for. These are collected in anonymous form.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region, account name, location). They allow us to customise our site and to provide you with offers that are targeted at your individual interests and recognise you when you return to our site. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie isn’t deleted or disabled in the interim. They are not used to track visitors on other sites.
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose, in our case (on shop.allencarr.com) this is an organisation called Quantcast (based in the USA). Please see below for further information on this cookie and how to opt out.

Web beacons and other tracking technologies

Websites and HTML e-mails may also contain other tracking technologies such as ‘web beacons’. These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used along with cookies, though they are not stored on your computer in the same way. So, if you disable cookies, the web beacons may still load, but their functionality will be restricted.

This table lists the types of cookies we use and why.