cookie policy
Arcturus Publishing Ltd.
Our Cookie Policy – Your Questions Answered
This policy applies to the following websites: www.arcturuspublishing.com, shop.allencarr.com, ursapress.com and arc-apps.com
If you have questions or for more information, contact our Data Protection Lead by emailing privacy@arcturuspublishing.com or by writing to
Arcturus Publishing Limited
26/27 Bickels Yard
151-153 Bermondsey Street
London
SE1 3HA
United Kingdom
Tel: +44 (0)20 7407 9400
Fax: +44 (0)20 7407 9444
As with many websites, we use cookies to keep things running smoothly and efficiently, provided you agree. We use our own cookies (‘first party cookies’) third party cookies.
Third parties whose applications and services we use to enhance your website experience may set their own cookies to track your online activity (‘third party cookies’). These include social media platforms such as Facebook and Twitter (through the use of sharing buttons) or embedded content from YouTube. These cookies are likely to be analytical/performance cookies or targeting cookies. We have no direct control over information collected by third party cookies.
You can control how cookies are used by making adjustments to your browser settings (see “Can I turn any of this off? How?”, below). Otherwise, we’ll assume you’re okay to continue.
What are cookies?
A cookie is a small file of letters and numbers that contain information we store on your device when you visit our website. Cookies can be used either during a single visit (‘session cookies’) or for repeat visits (‘persistent cookies’).
Why do you use them?
Our website uses cookies to distinguish you from other visitors. This helps us provide you with a good experience when you browse our website, and also allows us to improve our site and our services, making your visit more enjoyable. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action, such as clicking the ‘like’ or ‘follow’ button on a post or a share on social media.
Do you share them with anyone? With whom and why?
We don’t share identifiable cookie data or tracking data outside of our organisation, except with Quantcast on shop.allencarr.com (please see below for more information on this cookie). Only select members of the digital team with administrator rights can access and manage data collected using cookies. We may share reports or raw anonymised cookie data with external professionals to assist us with marketing activities and website improvement. In such cases, we impose conditions on them to prevent any re-purposing or reverse engineering.
How long do you store them and where are they stored?
Except for essential cookies, all cookies will expire after 2 years.
Can I turn any of this off? How?
You can manage and disable cookies using your browser. To opt out of being tracked by Google Analytics across all websites, visit this site. For more details on advertising cookies and how to manage them, visit youronlinechoices.eu. Visit the UK Information Commissioner’s Office website to learn more about the various ways you can control cookies.
What will happen if I disable cookies?
If you disable cookies that are strictly necessary, the website won’t function as well. Those that are used to enhance the user experience by, for example, remembering your preferences, will no longer remember them and you’ll need to set them each time. If you disable cookies such as those used for analytics, your information won’t be used for that purpose. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Disabling cookies will not disable web beacons and other trackers, but the functionality of the beacons will be restricted.
What other rights do I have?
You have the right to request access to your Personal Data, or ask us to correct it, erase it, restrict processing of some of all of it, or even take all electronic information we have on you with you (data portability). Find out more here.
If I’m not happy, where can I make a complaint?
We encourage you to contact us directly at the information above if you have any concerns, so we can work with you to address the issues. However, you may also lodge a complaint directly with the UK Information Commissioner’s Office (ICO) about any aspect of our handling of your information. Here’s how:
- Use the ICO’s Report a Cookie Concern Tool.
- Call the ICO helpline on 0303 123 1113 or use the live chatfunction.
- Find out more here.
Which ones do you use and for which purposes?
We use the following cookies for each of our websites:
- Strictly necessary cookies. We need to use these cookies to operate our website for technical purposes.
- Analytical/performance cookies. We use these to collect general information about our website visitors and see how they move around our website. This helps us to improve the way our website works, for example, by ensuring visitors can easily find what they are looking for. These are collected in anonymous form.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region, account name, location). They allow us to customise our site and to provide you with offers that are targeted at your individual interests and recognise you when you return to our site. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie isn’t deleted or disabled in the interim. They are not used to track visitors on other sites.
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose, in our case (on shop.allencarr.com) this is an organisation called Quantcast (based in the USA). Please see below for further information on this cookie and how to opt out.
Web beacons and other tracking technologies
Websites and HTML e-mails may also contain other tracking technologies such as ‘web beacons’. These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used along with cookies, though they are not stored on your computer in the same way. So, if you disable cookies, the web beacons may still load, but their functionality will be restricted.
This table lists the types of cookies we use and why.
Type of Cookie | Name | Purpose, Storage Period, Sharing |
Technical Cookie
(Cookies set by Wordfence Security – Firewall & Malware Scan plugin) |
Session Cookie
wfvt_4045901050 |
We use these cookies on www.arcturuspublishing.com and shop.allencarr.com. They allow our website to link your actions during a browser session or to prevent an authenticated logged-in visitor from getting blocked by accident while working in WordPress admin. They also enable our webpages to load faster. They are deleted when you leave the site.
Find out more here: wordpress.org/support/topic/wordfence-and-eu-cookie-law/ |
Technical Cookies
(Cookies set by Wordfence Security – Firewall & Malware Scan plugin) |
Live Traffic
wordfence_verifiedHuman |
We use these cookies on www.arcturuspublishing.com and shop.allencarr.com. They are strictly necessary for website security (by determining if someone is a human or bot). We also use them to identify repeat visitors and display this in the Live Traffic feed.
They expire after 24 hours Find out more here: wordpress.org/support/topic/wordfence-and-eu-cookie-law/ |
Analytical cookies | Google Analytics
_ga _gat _gid _utmb |
We use these cookies on www.arcturuspublishing.com, arc-apps.com and shop.allencarr.com. We use these cookies to collect information and compile reports about how visitors use our website so we can improve your experience. For example, they help us estimate our audience size and usage pattern. The cookies collect information in an anonymous form, including the number of visitors, where visitors have come to the website from and the pages they visited.
They expire after a maximum of 2 years. Find out more about their use and how you can control your settings across website here: support.google.com/analytics/answer/6004245. |
Analytical, Performance and Functional Third Party Cookies
(Instagram, Google +) |
Instagram and Google+ Persistent Cookies
rur (Instagram) csrftoken (Instagram) urlgen (Instagram) NID (Google) SIDCC (Google) |
These third-party cookies are set by Instagram and Google when you click on the respective social media buttons or share buttons on the www.arcturuspublishing.com, arc-apps.com and shop.allencarr.com websites. They are stored on your device in between browser sessions to allow these actions to be remembered. Persistent cookies may be used for a variety of purposes including remembering visitor preferences and choices when using a site or to target advertising. Instagram and Google collect the information and decide how it is used.
The cookies expire 2 years after being set. For more information and to control the use of these cookies visit www.instagram.com/legal/cookies/ (Instagram); policies.google.com/technologies/cookies (Google). |
Third Party Cookie – Analytics
(YouTube) |
YouTube Analytics Cookies
VISITOR_INFO1_LIVE YSC PREF |
We may embed videos from YouTube and YouTube may set cookies on your computer once you click on the YouTube video player.
The cookies will expire 2 years after being set. For more information visit: support.google.com/youtube/answer/171780?hl=en-GB. |
Analytical Cookies
(Quantcast) |
__qca
mc |
We use Quantcast cookies on shop.allencarr.com.
Quantcast and its partners (based in the USA, Privacy shield compliant) use cookies to personalize content and ads, provide social media features, and analyse traffic. You can give and withdraw your consent to the use of this technology by Quantcast and these 3rd parties across the web by visiting https://www.quantcast.com/privacy/. You can change your mind and revisit your consent choices at any time by returning to this site.
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